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For retailers who want to leverage in-store analytics.

With TRAKKER Retail Analytics, you understand customer behavior in real time and optimize every step of the customer journey – from store layout to personalized communication.

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The challenges of modern retail

Without transparent insights into customer flows, preferences, and interactions, you miss out on sales potential and loyal customers.

Staffing gaps during peak hours

No overview of where help is needed

 

If no staff are available when demand peaks, service quality drops and conversion rates suffer.

Long checkout times

Frustration at the point of sale

 

Long queues cost nerves and revenue – many customers abandon purchases.

Missing

real-time analytics

Decisions are based on outdated data

 

Instead of reacting instantly, valuable time is lost in analysis – and opportunities for optimization are missed.

These 6 issues cost you revenue and efficiency

Lack of personalization

Same message for all customers

 

Marketing without behavioral data misses the mark – customers feel alienated and churn.

Unclear

customer paths

Customer flows are uncoordinated

 

Without orientation or guided navigation, customers overlook offers.

Ineffective product placement

Top products in the wrong location

 

Lack of movement data leads to poor shelf visibility – and lost sales.

Your benefits with
TRAKKER Retail Analytics

Turn data into real success
with our retail analytics software.

Transparent customer flows

Understand how customers move through your store and use those insights strategically.
 

  • Real-time heatmaps & movement patterns

  • Identify hot zones & optimize layout

  • Design smart store navigation

Digitized checkout processes

Reduce wait times and increase completions with app-based payment.
 

  • Smartphone self-checkout

  • No queues, no checkout counters

  • Fewer abandoned carts, higher conversion

Personalized customer engagement

Use retail tracking to deliver relevant messages at the point of sale.

  • In-app offers & product recommendations

  • Behavioral segmentation

  • Automated real-time push campaigns

Efficient staff planning

Use accurate visitor data to optimize staff deployment.

  • Live occupancy per zone

  • Predict and manage peak hours

  • Targeted assistance where it matters

Optimized product placement

Use accurate visitor data to optimize staff deployment.

  • Live occupancy per zone

  • Predict and manage peak hours

  • Targeted assistance where it matters

Real-time dashboards

Track your most important KPIs at a glance with our retail analytics dashboard.

  • Intuitive live visualizations

  • Store-specific KPI monitoring

  • Instant insights, no delays

Seamless app integration

TRAKKER connects with apps like IKEA Family, Payback, or REWE Bonus.

  • Sync store & app data

  • Trigger behavior-based push notifications

  • Align online and in-store campaigns

Why TRAKKER for retail?

Understand customer behavior in real time

and maximize your sales potential.

 

TRAKKER integrates seamlessly

with your existing in-store app.

Efficient retail marketing with TRAKKER

Retail analytics

in real time

Understand
customer behavior

Retail tracking
down to shelf level

Personalized
store campaigns

How TRAKKER works in retail

Our retail analytics software combines app tracking, sensors, and real-time analysis

delivering movement data with up to 30 cm accuracy.

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App Download

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Purchase Planning

  • Rewe BONUS

  • IKEA Family

  • Payback

  • TRAKKER

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Enter Store

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Movement Tracking

Your App 

+ TRAKKER

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Marketing

Automation

  • Rewe BONUS

  • IKEA Family

  • Payback

  • TRAKKER

More features for smart retail tracking

Complement your analytics with smart features
for security, interaction, and loyalty.

Security management

Automatic alerts for over-occupancy

in real time.

Customer management

Integrated push notifications

& loyalty features

In-store navigation

App-based product navigation

with 30 cm precision

Smart communication

Push notifications & emails

with relevant content

Gamification & incentives

Treasure hunts, bonus actions 

customer engagement made fun

Integrated payment system

Self-checkout & mobile payments

no queues, no delays

Built for events.
Now tailored for retail.

Transparent and GDPR-compliant data processing.

Modular deployment – from small areas to large-scale halls.

Currently in Use at

Internal Pilot Events

Developed in collaboration

with event and marketing experts.

  • What Can Retail Analytics Software Do?
    Our Retail Analytics Software, TRAKKER, collects and analyzes data from retail environments to provide insights into customer behavior and sales performance. It helps optimize store layouts, improve product placement, and directly engage the target audience through personalized marketing strategies.
  • How Can Software Help with Retail Marketing?
    Through targeted email or social media campaigns, interactive payment systems, live navigation to products, and optimal product placements, our software significantly contributes to retail marketing, boosting both conversion rates and revenue.
  • What Does Retail Mean?
    Retail refers to the sale of goods or services directly to end consumers. The goal of retail is to make products accessible and appealing to customers, creating a positive shopping experience.
  • Are Retail Analytics Tools Compliant with TRAKKER GDPR Regulations?
    Retail analytics tools can comply with GDPR regulations, but this depends on how data is processed. To meet GDPR standards, data should be collected anonymously or through beacon IDs, avoiding direct identification unless explicit consent is provided. Personal data must be securely stored on GDPR-compliant servers or cloud systems, typically within the EU. Transparency is key: retailers must clearly communicate how data is handled, offer opt-in consent at registration, and provide customers with access to or deletion of their data. Properly implemented, retail analytics tools can deliver actionable insights while fully respecting data privacy laws. For example, solutions like TRAKKER meet all these criteria, ensuring secure, transparent, and GDPR-compliant data handling.
  • Why Is Retail Marketing Important?
    Retail marketing is crucial for effectively reaching customers, motivating them to make purchases, and strengthening their loyalty to the brand. It ensures that products are attractively presented and relevant advertising campaigns are implemented.
  • Are Event Tracking Tools Compliant with GDPR Regulations?
    Event tracking tools can comply with GDPR regulations, but this depends on how the data is processed. To meet GDPR standards, data must be collected anonymously, avoiding the direct identification of individuals unless explicit consent is given. Personal data must be securely stored on GDPR-compliant servers or cloud systems, typically within the EU, ensuring lawful data processing. Transparency is essential: organizers must clearly communicate how data is handled, offer opt-in consent during registration, and provide participants with the ability to access or delete their data. When implemented properly, event tracking tools can provide valuable insights while fully respecting data privacy laws. For example, solutions like TRAKKER adhere to all these requirements, ensuring secure, transparent, and GDPR-compliant data handling.
  • How Does Event Tracking Work?
    Event tracking monitors the movements and interactions of participants at an event using technologies like Bluetooth beacons, QR codes, or NFC. The collected data shows in real-time where guests are located, which areas are most frequented, and how long visitors stay. These insights help organizers optimize visitor flows and target audiences more effectively.
  • What Is an Event Marketing Tool?
    Our Event Marketing Tool, TRAKKER, is a software designed to plan and optimize events. It tracks visitor flows and interests, analyzes target audiences, and enables tailored marketing campaigns. This increases conversion rates and supports long-term customer retention with exhibitors.
  • Who Can Benefit from an Event Marketing Software?
    Event marketing software is ideal for organizers, exhibitors, and event venues that aim to make their events more efficient and measurable. It supports organizers in planning and optimization, helps exhibitors directly target audiences, and enables venues to use resources effectively.
  • What Are the Benefits of an Event Marketing Tool?
    An event marketing tool allows for better audience targeting by analyzing participant profiles and interests. Targeted marketing efforts can increase conversion rates. TRAKKER’s KPI dashboard provides insights into key metrics, enabling organizers to evaluate event success in real-time and make adjustments as needed.

Try
TRAKKER
now

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